Susan Bogan

Chief Customer Officer

Susan works closely with CEO Chris Egan and other executive team members to help define the agency’s strategy and direction. After more than 25 years of working with senior living clients, there isn’t much she hasn’t seen in the industry.

Susan interacts with top-level executives of senior living companies throughout the country, which gives her an up-to-the-minute insider’s view of the senior living field. She puts that enthusiasm and insight to work for clients by providing strategic leadership and consultation on projects and challenges of all types. She champions our consultative approach throughout the firm by consistently challenging her people to go beyond what can be done to ask the question what should be done.

Susan’s charismatic personality and enthusiasm make her fun to work with and foster a work environment that breeds creativity and new thinking.

Articles From Susan Bogan:

Feb 12, 2020

GD POV: Preparing for the Silver Wave

By Susan Bogan
Jan 24, 2019

GD POV: The Age Well Study

By Susan Bogan