Building a Better Online Reputation

Assessing competitors, building trust and credibility, monitoring review sites and social platforms, having a plan in place if a crisis or issue occurs at a senior living community, and participating in the conversation are among the handful of strategies discussed in this informative presentation from LeadingAge Michigan 2016.

Inside you’ll learn which directory listings to focus on, why online reviews matter so much in senior living, how to overcome negative feedback, helpful do’s and don’ts for increasing positive online reviews and how to enhance your community’s digital story.